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  • Your ad got my click. Here’s what won the sale

    Catherine spent two weeks being her own ideal customer – shopping the end-of-financial-year sales for a frying pan, a kombucha kit, a yoghurt kit and linen pyjamas – and turned it into a live case study of how premium buyers actually shop in 2026. She clicked plenty of Meta ads, and not one of them […]

  • Why ‘just broaden your appeal’ is a trap for premium brands

    This week, four conversations with four premium brand founders all rhymed – and they all traced back to the same piece of advice from a big group coaching program: chase the angle with the most mass appeal. In this episode, Catherine unpacks why mass appeal is a trap for premium brands – how the broadest […]

  • Why Meta Has It In For Premium Brands Right Now (And What To Do About It)

    In early March 2026, Meta restructured its entire attribution model – and the change has disproportionately punished premium ecommerce brands because of the way considered buyers actually shop. In this episode, Catherine unpacks what happened, why premium brands got hit hardest, and the strategic foundation shift that lets premium brands stop chasing platform updates and […]

  • Why eCommerce Founders Are Quietly Burning Out On Their Own Marketing

    Marketing is the hat that doesn’t come off. If you’re running a premium eCommerce brand and you’ve been quietly burning out – not from the hours but from the cognitive weight – this episode is for you. We explore three structural properties that make the marketing function qualitatively different from every other hat a founder […]

  • Decoding the premium ads problem (it’s not your creative)

    If you’ve worked with ads agencies before, you’ve probably clocked something most of them won’t say out loud: Meta and Google weren’t built for premium brands. They were built for the masses. The optimisation algorithms, the campaign structures, the bidding logic – every bit of it is engineered around volume. Which means when you run […]

  • Decoding Why Your Meta Ads Aren’t Converting (Hint: It’s Not Your Creative…)

    Decoding Why Your Meta Ads Aren't Converting (And It's Not Your Creative)

    If you’re a premium eCommerce founder and your Meta ads aren’t converting the way they should, I want you to read this before you fire your agency, redo your creative, or pay for another expensive course on hooks and angles. Because in my experience working with premium brands every day, the reason your ads aren’t […]

  • Facebook Ads Not Converting? The 2026 Diagnostic for Premium eCommerce Brands

    Facebook Ads Not Converting? The 2026 Diagnostic for Premium eCommerce Brands

    Facebook Ads Not Converting? The 2026 Diagnostic for Premium eCommerce Brands Hands up if your Facebook ads have stopped converting and you’re quietly losing your mind… Look, using Facebook ads has been a tried-and-true growth lever for eCommerce brands for years now. But it’s never without issues along the way. I often joke that a […]

  • Why Posting More Won’t Break Your eCommerce Growth Plateau

    Why Posting More Won't Break Your eCommerce Growth Plateau

    If you’ve been building a premium eCommerce brand for a year or two — or three, or four — and you’re doing all the things you’re supposed to be doing, and growth is still stubbornly, frustratingly flat, I want to offer you a reframe. The problem is almost certainly not your content quality. It’s not […]

  • How to Get Your eCommerce Brand Recommended by ChatGPT and AI Search

    How to Get Your eCommerce Brand Recommended by ChatGPT and AI Search

    Open ChatGPT right now and type: ‘What are the best [your product category] brands in Australia?’ Read the answer carefully. Not just whether your brand appears — but which brands do appear, what reasons are given, and what the language of the recommendation tells you about what AI systems value. If your brand is in […]

  • What Premium Buyers Do After Clicking Your Ad (& Why It Determines Whether They Buy)

    What Premium Buyers Do After Clicking Your Ad — The Psychology Behind the Validation Search

    There’s a step in the premium buyer’s purchase journey that almost no marketing advice acknowledges — and it happens right in the middle of your sales funnel, in the five minutes between clicking your ad and deciding whether to buy. It’s called the validation search. And once you understand it, you’ll see your entire marketing […]