The Best Kept Secret Brand

  • You don’t get to decide if your brand is premium

    You can’t put “premium” on a banner and make it true. Premium is a verdict your customer reaches – and in this episode, Catherine unpacks exactly what she’s weighing up before she reaches it. From a toilet paper company that became a gift, to a Salisbury bootmaker whose boots outlive their owners, to the Adelaide […]

  • Why ‘just broaden your appeal’ is a trap for premium brands

    This week, four conversations with four premium brand founders all rhymed – and they all traced back to the same piece of advice from a big group coaching program: chase the angle with the most mass appeal. In this episode, Catherine unpacks why mass appeal is a trap for premium brands – how the broadest […]

  • Why Premium Buyers Don’t Buy From Ads Alone – and What They Do Instead

    If you’re running paid ads for a premium eCommerce brand and your ROAS isn’t scaling the way it should — or you’ve been posting consistently for years and growth is still flat — there’s a very good chance the problem isn’t where you’re looking for it. In this episode of The Brand Marketing Show, I’m […]

  • Why Scaling Ad Spend Exposes Your Product Page — And What To Do About It

    Why Scaling Ad Spend Exposes Your Product Page — And What To Do About It

    There’s a pattern that plays out in premium eCommerce businesses with depressing regularity. A founder runs ads. At $50 a day, the ROAS looks decent. Profitable, even. She scales to $200 a day, confident. By the end of the first week, the cost per acquisition has blown out, the ROAS has tanked, and she’s back […]

  • Unlock The 5 Levels of Scaling a Profitable Ecommerce Brand

    Unlock The 5 Levels of Scaling a Profitable Ecommerce Brand

    A few years back, a 13-year-old kid from Oklahoma became the first person to ever beat Tetris. The game launched in 1985. For nearly four decades, reaching the end was considered impossible – a myth. Then Willis Gibson hit level 157, scored 999,999 points, and triggered the “kill screen” where the game simply crashes because […]

  • Why Generic Sales Pitches Fail (And What Actually Works for Ecommerce Brands)

    So, I need to tell you about something that happened last week that’s been living rent-free in my head ever since. I got DM’d on Indagare Beauty Instagram account by a marketing agency from the UK. And here’s the kicker – several of my clients got the exact same message. Same videos. Same promises. Same […]

  • The Hidden Cost of Wrong Customers (& How To Attract The Right Ones)

    Many brands are haemorrhaging money on the wrong customers, often without even realising it. While marketers obsess over age groups, income brackets, and geographic data, they’re missing the fundamental psychological divide that actually determines buying behaviour. Today’s guest, Dr Ross Honeywill, has spent many years uncovering why traditional demographic segmentation fails so spectacularly – and […]

  • The 2am Test Every Founder Faces: The Real Reason Your Amazing Product Isn’t Selling

    It’s 2am and you’re lying awake, mind racing through endless to-do lists, wondering if you’ve invested everything into a dream that’s slowly becoming a nightmare. Sound familiar? You’ve created an incredible product – something you know could change people’s lives – but somehow the customers aren’t beating down your door. You’re working every night and […]