Podcast

  • We Got 597 New Customers In One Month. It Was The Worst Month We Had.

    What if your best-looking month was actually your worst? In one month, Catherine’s skincare brand Indagare brought in 597 new customers – and it turned out to be one of the worst months the business had. In this episode, Catherine opens her own books to show why, using a rare near-controlled experiment: the same brand, […]

  • “You’ll Never Be Successful Working From Home” (My Sliding Doors Moment)

    Summary Twenty-one years ago, heavily pregnant and launching her first business from her kitchen table, Catherine’s old boss told her she’d never be successful working from home. In this personal episode, she shares the sliding doors moment that followed – and the honest truth about what actually made her first business, Cushie Tushies, work. Because […]

  • Why Meta Has It In For Premium Brands Right Now (And What To Do About It)

    In early March 2026, Meta restructured its entire attribution model – and the change has disproportionately punished premium ecommerce brands because of the way considered buyers actually shop. In this episode, Catherine unpacks what happened, why premium brands got hit hardest, and the strategic foundation shift that lets premium brands stop chasing platform updates and […]

  • Why eCommerce Founders Are Quietly Burning Out On Their Own Marketing

    Marketing is the hat that doesn’t come off. If you’re running a premium eCommerce brand and you’ve been quietly burning out – not from the hours but from the cognitive weight – this episode is for you. We explore three structural properties that make the marketing function qualitatively different from every other hat a founder […]

  • Decoding the premium ads problem (it’s not your creative)

    If you’ve worked with ads agencies before, you’ve probably clocked something most of them won’t say out loud: Meta and Google weren’t built for premium brands. They were built for the masses. The optimisation algorithms, the campaign structures, the bidding logic – every bit of it is engineered around volume. Which means when you run […]

  • 32% Growth Without a Single Flash Sale: The Counterintuitive Strategy That’s Working

    Everyone in Australian retail right now is having one of two conversations: “it’s quiet” or “what sale should we run next?” Our clients are having neither. They’re up year-on-year, they’re not heavily discounting, and they’re not throwing more money at ads. This episode unpacks exactly why – and what the brands who are quietly winning […]

  • ChatGPT Just Became a Shop. Is Your Brand Actually in It?

    ChatGPT Just Became a Shop. Is Your Brand Actually in It? Shopify just put your products in front of 880 million ChatGPT users. Here’s why most of them still won’t find you. Three weeks ago, every eligible Shopify store became discoverable inside ChatGPT by default. No app, no setup, no ad budget required. Your products […]

  • Why Temu Is Trying to Become a Premium Brand — And What That Tells You About Yours

    Why Temu’s Growth Is Good News for Premium eCommerce Brands   Something interesting happened at the REED Gift Fair in Sydney back in February. An Australian representative of Temu — yes, that Temu — was doing the rounds of exhibitor stalls, pitching premium brand founders on the idea of listing their products on the platform. […]

  • Why Premium Buyers Don’t Buy From Ads Alone – and What They Do Instead

    If you’re running paid ads for a premium eCommerce brand and your ROAS isn’t scaling the way it should — or you’ve been posting consistently for years and growth is still flat — there’s a very good chance the problem isn’t where you’re looking for it. In this episode of The Brand Marketing Show, I’m […]