Today, the final episode in this mini-series, we’re tackling something that every brand thinks they’re doing, but honestly? Most are getting spectacularly wrong. 

And frankly – I’ve had so many conversations in recent weeks where pretty much every single brand is making this mistake. We’re talking about true omnichannel marketing in 2025.

Most brands think they’re doing omnichannel because they’ve got a website, an Instagram account, maybe they’re on TikTok, they’ve got email marketing happening, and if they’re really fancy, they might have a physical presence somewhere. Chuck in a chatbot and boom – omnichannel, right?

Wrong. Dead wrong.

True omnichannel in 2025 isn’t about being everywhere. It’s about being everywhere seamlessly. And there’s a massive difference.

If your marketing is giving more multi-channel chaos than seamless experience, you definitely need to tune into this episode!

I’ll show you how to create one seamless customer journey that flows beautifully across every single touchpoint and how to make sure every brand interaction helps your audience fall in love with your brand and products so much that the price becomes almost irrelevant, just the cost of falling in love.